Branded merchandise refers to promotional products customized with your company’s logo, slogan, or message. These products—such as custom pens, tote bags, or drink bottles—help increase brand awareness, build customer loyalty, and serve as a cost-effective marketing tool.
Custom promotional products are a high-impact marketing strategy that keeps your brand visible. They create a lasting impression, increase customer engagement, and have a higher ROI compared to traditional advertising.
Any business looking to improve brand recognition can benefit from promotional products, including corporate companies, retail stores, trade shows, schools, and non-profits.
Branded products put your logo and business name in front of potential customers daily. Items like custom drink bottles, USB drives, and tote bags are used frequently, keeping your brand top-of-mind.
The best-selling promotional products in Australia include:
✔️ Custom tote bags
✔️ Branded drink bottles
✔️ Promotional pens
✔️ Printed t-shirts & apparel
✔️ Custom notebooks & stationery
Ordering is simple! Email us directly or fill out the contact form.
- Choose a product or describe what you are looking for
- Attach your artwork (EPS, AI format if possible)
- Approve the formal quote
- Process the invoice
- Approve the artwork proof
- Enjoy the product delivered to you!
Have questions? Contact our team for assistance.
Yes! We offer bulk discounts on large orders, making promotional marketing cost-effective for your business. There are different price breaks. Usually 100/250/500 units etc.
We use various printing techniques, including screen printing, embroidery, laser engraving, and digital transfer printing, to ensure a high-quality finish.
Yes! We offer product samples upon request so you can check the quality before committing to a large order. A pre-production sample typically costs around $100, depending on the product. For a more cost-effective option, we provide mock-up designs. Pre-production samples for all custom-made products must be approved before mass production begins.
We accept vector files in AI, EPS, or high resolution PDF for best printing results. Vector file can be created by our design need if needed.
While we don’t create brand-new designs, we’re happy to assist with small adjustments, such as colour changes, minor modifications, and optimizing your logo for better print quality on promotional products.
Absolutely! We provide a wide range of sustainable and reusable promotional products made from bamboo, recycled materials, and biodegradable plastics.
Production times vary depending on the product. Local stock orders are typically completed within 5-10 business days. Offshore production takes around 3-5 weeks, while sea freight options for better pricing may take 2-3 months.
Yes, we offer bulk pricing, so most products have a minimum order quantity (MOQ). For apparel, the MOQ starts from 10 units, while for other products, we recommend ordering at least 25-50 units. MOQ requirements can vary depending on the product.
Yes! We provide rush orders with express shipping to meet tight deadlines. We offer a range of products that can be produced within 24 hours from final artwork approval. Rush orders depend on how quickly you can provide all necessary details and process the order. The turnaround time begins only once the final artwork proof has been approved.
Yes! We deliver Australia-wide, including Sydney, Melbourne, Brisbane, Perth, and Adelaide
Absolutely! You’ll receive a tracking number to monitor your order in real time.
We offer a quality guarantee—if any issues arise during production, we will provide a credit or replace any damaged products. While we are not responsible for courier damage, we will assist in resolving the issue if necessary.
Pricing depends on product type, quantity, and customization. Bulk orders come with significant discounts.
Yes! The more you order, the lower the cost per item.
We accept bank transfers, MasterCard, VISA, and AMEX Credit Cards.
No hidden fees! Our pricing is transparent, with all customization and shipping costs clearly displayed upfront. You will receive three prices: the product with decoration, artwork setup, and delivery fees.
Yes! We provide wholesale pricing for resellers and bulk buyers.
Popular corporate giveaways include:
✔️ Custom notebooks
✔️ Promotional pens
✔️ Branded tote bags
✔️ Printed t-shirts
Yes! We supply custom t-shirts, polos, jackets, and corporate uniforms with your branding.
Top trade show items include:
✔️ Custom lanyards and wristband
✔️ Promotional tote bags or drawstring backpacks
✔️ Branded USB drives or power banks
Yes! We offer custom pens, notebooks, sticky notes, and desk accessories.
Our range includes branded mugs, reusable coffee cups, stainless steel drink bottles, and glass tumblers.
Yes! We have custom USB drives, wireless chargers, power banks, and Bluetooth speakers.
Yes! We offer eco-friendly and reusable tote bags in a variety of materials.
Yes! Our eco-friendly range includes bamboo pens, recycled notebooks, biodegradable tote bags, and reusable water bottles.
We prioritize sustainable and ethically sourced materials for our promotional merchandise.
Yes! We partner with certified ethical suppliers to ensure responsible production practices.
We offer returns and replacements for faulty or incorrect orders.
You can modify your order if the final artwork hasn’t been approved yet. Production typically starts quickly after approval, so if any changes need to be made, please contact us immediately.
Contact us immediately—we will replace or refund any defective items. Please note, refunds will not be issued if the issue is reported more than 30 days after receiving the products.
You can reach us via: 📧 Email: orders@promospace.com.au 📞 Phone: +61 491 702 842
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